East Side Auto Care

Honest, dependable and thorough. I drive a used car thats 20 yrs old and always needing repairs. Check engine light was blinking so I brought it to Chi and he repaired the source of most of my car troubles. I'd taken this car to mechanics who gave me quick fixes and overlooked underlying causes. Chi was thorough and my car runs better now than it has since I got it . Great customer service and trustworthy.

Got routine maintenance done here a few months ago. I tried this place out because of the overall positive Yelp reviews and option to book online. My experience with Eastside Auto Care was an absolutely dismal experience that ruined my day. Please try anywhere else in the Eastside if you're not looking to be disgustingly overcharged with pricing practices that completely lack transparency.

Made an appointment to drop off my car at 8 am. Arrived on the dot and handed the keys over to Chi. Was told upfront by Chi that it'd take 2-3 hours and need to take a look to get the exact charge price. I bus to work. A few hours later I receive a call from the front desk notifying me that it's take longer because Chi is waiting on a new part to arrive. Then they tell me my car is ready for pickup. I take the 40 minute bus bus ride over and the front desk attendant tells me they actually need a couple hours more for the part to arrive. Another customer waiting by the front desk tells me how the front desk told them a 40 minute estimate that turned into 2 hours wait and counting. Chi shows me the part he's planning to replace and tells me it'll be around $230 total. I go back to the waiting room and nap on the chair due to exhaustion and frustration with his situation. At about 3 pm my car is ready and as I'm preparing to pay the $230 the front desk asked of me, the front desk attendant checks the fee amount with Chi and the the front desk attendant relays to me that the fee has become some $340. I ask them for a breakdown of the price, and they go back to consult Chi. They come back saying the fee includes the charge part and hourly labor rate. At this point I just wanted to leave and get back to work so I paid the amount. I ask him where the key is and he says it should be in the car. I get into my car and find no key. I head back and it turns out they had the key in their collection. They definitely got the best of me by getting me to pay the magically hiked up service fee and playing with my exhausted patience.

I'm glad I found this place! They treated my car with great care. What I loved the most was that they didn't bother to nickel and dime me. Most shops in the area like Autosys overcharge but not this shop. I didn't feel like Eastside Auto Care was scamming me. Not only does this shop have highly skilled mechanics, use quality parts ,but above all they have integrity. I'll be making this shop my #1 go-to auto repair shop.

They have serviced our cars 2x now and always had a great experience. Asking for quotes for any service was very easy. Their mechanics are very professional and would explain to me about the repair to be done and also after care if needed. They always follow up on how the car is after they serviced it. They were also always on time to finish the service and will inform you promptly. I felt safe and confident that they will always deliver great service. Definitely my go to shop now. Thank you Bobby/Chi :)

I've been to Eastside Auto for several repairs.

They won't upsell you services that you won't need. They've been great at giving me accurate repair quotes and letting me know any areas of concern. Eastside has always treated me fair. They are my preferred shop for servicing my GM.

Quality service with fair price. Thanks Bobby and his crew!

I am so happy to have found Eastside auto care. I've been going to them for a couple years, and have always had great results. Erik, and Che are so helpful, friendly, and kind. I really appreciate all their hard work, and excellent customer service. They go above & beyond to make sure my car is running properly, and safe for me to drive.
I would highly recommend them to anyone needing an honest mechanic. You will be very pleased.

Avoid this shop at all costs. Apparently this shop just recently changed ownership and the new owner is using the old owners rep to get work in his door. He stated he repaired my transmission without ever having to send it out to an actual transmission shop and claimed i had some great warranty, only to find out through the warranty company that no - there is no warranty through them. cut to a few weeks later and i had to take my car to a different shop who found that Eastside lied about every piece of work they claimed they did and my transmission was in need of a FULL replacement. If you choose to trust this shop, Bobby/Chi will be more than happy to rip you off and shake your hand while doing it.

Eastside Auto Care Inc.
Great group of guys, "Saren, Eric, and Austin. Professional, knowledgeable and easy to deal with. I felt comfortable having them work on my 1965 Malibu SS. Highly recommended!

These guys are great. Been using them for years on a couple of different cars. Good service, reasonable prices, and I think they do good mechanical work.